Ecommerce in 2027

Shopify AI Features Explained

Shopify has added AI across the admin, from writing product copy to an assistant that can answer questions about your store. Here is what each feature does and how to use it.

Part of our guide: Ecommerce trends 2027

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Key takeaways

  • Shopify Magic writes product descriptions, emails, FAQs and more.
  • Sidekick is an AI assistant that understands your store.
  • AI image tools edit backgrounds and clean up product photos in the admin.

The main Shopify AI features

FeatureWhat it doesWhere to find it
Shopify Magic (text)Drafts product descriptions, blog posts, email copy and repliesLook for the sparkle icon next to text fields
SidekickAnswers questions and helps with tasks in your adminThe assistant icon in the admin
AI image editingRemoves or replaces backgrounds, generates scenesProduct media editor
Semantic searchHelps storefront search understand meaning, not just exact wordsSearch and Discovery settings
AI selling channelsConnects your catalog to AI shopping experiences where supportedSales channels. See agentic commerce

Shopify updates these features often, usually announced in its twice-yearly Editions. Names and availability can change, so treat this as a map rather than a feature list frozen in time.

How to get the best results

  1. Give the AI real facts

    Enter materials, sizes and key features first. AI writes better copy from good inputs.

  2. Set your brand voice

    Choose a tone and keep it consistent across products.

  3. Edit before publishing

    Check every claim. Our guide to writing product descriptions with AI has a review checklist.

  4. Ask Sidekick specific questions

    "Which products sold best last month in Canada?" works better than "how is my store doing?"

Is Shopify the best platform for AI?

For most small and mid-size stores, yes. It bundles more AI into the base plans than most rivals and moves early on new channels. Read our full Shopify review or compare other AI tools for ecommerce.

Frequently asked questions

Are Shopify AI features free?

Shopify includes its core AI features, such as Shopify Magic and Sidekick, on its plans at no extra charge. Availability can vary by plan, region and language, so check your admin.

What is Shopify Sidekick?

Sidekick is an AI assistant inside the Shopify admin. You can ask it questions about your store, get help with tasks and receive guidance in plain English.

Does Shopify use my store data to train AI?

Review Shopify's current privacy and AI terms for the details. As a rule, avoid pasting sensitive customer data into any AI tool you do not control.

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About the author: The BOSP Editorial Team

We build and run test stores on each platform we cover, track pricing changes, and write up what we find in plain English. No platform pays for placement in our rankings.

Read our review methodology and affiliate disclosure.